Conversational agent for automated interactions
This solution simplifies requests for information and interactions with citizens through natural language (voice/text), from the procedure for making and managing appointments to questions about preparation for exams or visits. The Virtual Assistant integrates easily with the existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.
Reduced response times
Improved patient service
Increased number of supported users
Uniform, responsible, and widespread communication
Answers contextualized in natural language
Speed in processing requests
Use case
Management of information requests regarding exam preparations, pre-admission documents, and therapy details
Streamlining of reception and admission procedures in healthcare facilities
Assistance in pre-triage to effectively manage non-urgent care requests using predefined protocols
Our ready-to-use Virtual Assistants
Finance & Banking
Virtual Assistant for financial services
Infrastructure & Transportation
Virtual Assistant for mobility
Central Government
Virtual Assistant for Public Administration
Tourism
Virtual Assistant for tourism
Municipality
Virtual Assistant for Local Public Administration
Healthcare
Virtual Assistant to support clinicians
Energy & Utilities
Virtual Assistant for energy & utilities
Telco & Media
Virtual Assistant for telco & media
