AI Virtual Assistant for Public Administration - Almawave
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Virtual Assistant


A Virtual Assistant that understands your needs

The text and/or voice virtual assistant supports operators in handling customers and their requests. Interactions become faster and more effective through the use of natural language and specific ontologies related to the public administration.

Reduced response times

Improved citizen services

Increase in the number of supported users

Uniform, responsible, and widespread communication

Contextualized responses in natural language

Support in handling requests

Solution insights

Our solution is designed to simplify and streamline your way of working while making your business more efficient and productive.

How it works


Our ready-to-use Virtual Assistants

How it works

The Virtual Assistant that makes the difference

Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.


Humanized dialogue

A combination of traditional and generative AI to answer even generic questions.

Relevant answers

Indexing and summarizing documents based on the most relevant answers.

Intuitive interfaces

Supporting users if they are not satisfied with the information received.

Effective communication

Development of simplified answers to optimize comprehension.

Performance Monitoring

Dashboard with analytics and KPIs measuring his efficiency.

Our ready-to-use Virtual Assistants

Finance & Banking

Virtual Assistant for Financial Services

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Virtual Assistant for Resolutions and Decisions

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Energy & Utilities

Virtual Assistant for Green Transition

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Virtual Assistant for Tourism

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Virtual Assistant to support Patients

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Telco & Media

Virtual Assistant for Telco & Media

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Virtual Assistant for Tenders

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Virtual Assistant to support Physicians

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Infrastructure & Transportation

Virtual Assistant for Mobility

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Towards a more accessible Public Administration

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.


Do you want to make a difference in your business? With our expertise, we will achieve great results together.