A virtual assistant that understands your needs
A text and/or voice virtual assistant to support operators in managing customers and their requests. Interactions become faster and more effective thanks to natural language and the use of specific ontologies in the Telco & Media market.
Reduction in response times
Improved citizen services
Increased number of supported users
Uniform, responsible, and widespread communication
Answers contextualized in natural language
Increased sales
How it works
The Virtual Assistant that makes the difference
Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.
Highlights
Humanized dialogue
A combination of traditional and generative AI to answer even generic questions.
Relevant answers
Indexing and summarizing documents based on the most relevant answers.
Intuitive interfaces
Supporting users if they are not satisfied with the information received.
Effective communication
Development of simplified answers to optimize comprehension.
Performance monitoring
Dashboard with analytics and KPIs measuring his efficiency.
Our ready-to-use Virtual Assistants
Tourism
Virtual Assistant for Tourism
Municipality
Virtual Assistant for Tenders
Municipality
Virtual Assistant for Resolutions and Decisions
Healthcare
Virtual Assistant to support Patients
Healthcare
Virtual Assistant to support Clinicians
Energy & Utilities
Virtual Assistant for Green Transition
Central Government
Virtual Assistant For Public Administration
Infrastructure & Transportation
Virtual Assistant for Mobility
Finance & Banking
Virtual Assistant for Financial Services