AI Virtual Assistant for the Telecommunications Sector - Almawave
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Virtual Assistant

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A virtual assistant that understands your needs

A text and/or voice virtual assistant to support operators in managing customers and their requests. Interactions become faster and more effective thanks to natural language and the use of specific ontologies in the Telco & Media market.

Reduction in response times

Improved citizen services

Increased number of supported users

Uniform, responsible, and widespread communication

Answers contextualized in natural language

Increased sales

Solution insights

Our solution is designed to simplify and streamline the way you work while making your business more efficient and productive.

How it works

Highlights

Our ready-to-use Virtual Assistants

How it works

The Virtual Assistant that makes the difference

Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.

 

Highlights

Humanized dialogue

A combination of traditional and generative AI to answer even generic questions.

Relevant answers

Indexing and summarizing documents based on the most relevant answers.

Intuitive interfaces

Supporting users if they are not satisfied with the information received.

Effective communication

Development of simplified answers to optimize comprehension.

Performance monitoring

Dashboard with analytics and KPIs measuring his efficiency.

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Towards the networks of tomorrow

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.

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Do you want to make a difference in your business? With our expertise, we will achieve great results together.