AI Virtual Assistant to resolutions and determines - Almawave
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Virtual Assistant for Resolutions and Decisions


Virtual assistant for resolutions and decisions

The virtual assistant optimizes communication flows between the Municipality and citizens, with a view to transparency and active participation.

Reduced response times

Improved citizen services

Uniform, responsible, and widespread communication

Solution insights

Our solution is designed to simplify and streamline your way of working while making your business more efficient and productive.

How it works


Our ready-to-use virtual assistants

Use case

How it works

The Virtual Assistant that makes the difference

Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.


Humanized dialogue

A combination of traditional and generative AI to answer even generic questions.

Relevant answers

Indexing and summarizing documents based on the most relevant answers.

Intuitive interfaces

Supporting users if they are not satisfied with the information received.

Effective communication

Development of simplified answers to optimize comprehension.

Performance monitoring

The assistant can be accompanied by dashboards with analytics and KPIs measuring his efficiency.

Our ready-to-use Virtual Assistants


Virtual Assistant to support Patients

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Central Government

Virtual Assistant for Public Administration

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Finance & Banking

Virtual Assistant for Financial Services

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Virtual Assistant to support Clinicians

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Energy & Utilities

Virtual Assistant for Green Transition

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Virtual Assistant for Tourism

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Virtual Assistant for Tenders

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Telco & Media

Virtual Assistant for Telco & Media

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Infrastructure & Transportation

Virtual Assistant for Mobility

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Use case

More access, more transparency

Innovation in access to public data: AI technology offers an accessible and flexible experience so you can always be informed.


The challenge

An Italian municipality chose Almawave technology to expand accessibility to public acts in an easily searchable manner without time or channel constraints.

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The solution

Our team of experts provided artificial intelligence algorithms trained to process the entire corpus of municipal notices and provide users with clear, timely information and answers in a simple and natural way.

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The result

The solution provides the Municipality and its citizens with 24/7 service that can potentially be reached via multiple channels, in multiple languages and through natural conversation.

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Towards a smarter municipality

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.


Do you want to make a difference in your business? With our expertise, we will achieve great results together.