AI Virtual Assistant for the energy sector - Almawave
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Virtual Assistant


Virtual Assistant that understands your needs

The text and/or voice virtual assistant supports operators in managing customers and their requests. Interactions become faster and more effective through natural language and the use of ontologies specific to the Energy & Utilities market.

Reduced response times

Improved citizen services

Increased number of supported users

Responsible and widespread communication

Contextualized answers in natural language

Increased sales

Solution insights

Our solution is designed to simplify and optimize the way you work by offering efficiency and productivity to your business.

How it works


Our ready-to-use virtual assistants

How it works

The Virtual Assistant that makes the difference

Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.


Humanized dialogue

Combination of traditional and generative AI approach to respond effectively to a wide range of generic questions.

Relevant answers

Indexing and summarizing documents based on the most relevant answers.

Intuitive interfaces

Supporting users if they are not satisfied with the information received.

Effective communication

Development of simplified answers to optimize comprehension.

Performance Monitoring

Dashboard with analytics and KPIs measuring the assistant’s efficiency.

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Towards a smarter energy future

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.


Do you want to make a difference in your business? With our expertise, we will achieve great results together.