Virtual Assistant to support Clinicians
This solution transcribes speech and extracts both structured and unstructured data to simplify information searches, offering a web app with filtering options. Additionally, it can include voice reporting and room scheduling services.
Reduced response times
Improved patient service
Increased number of supported users
Uniform, responsible, and widespread communication
Answers contextualized in natural language
Speed in processing requests
How it works
The Virtual Assistant that makes the difference
Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.
Highlights
Humanized dialogue
A combination of traditional and generative AI to answer even generic questions.
Relevant answers
Indexing and summarizing documents based on the most relevant answers.
Intuitive interfaces
Supporting users if they are not satisfied with the information received.
Effective communication
Development of simplified answers to optimize comprehension.
Performance monitoring
Dashboard with analytics and KPIs measuring his efficiency.
Our ready-to-use Virtual Assistants
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Healthcare
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Telco & Media
Virtual Assistant for Telco & Media
Use case
Quick and effective healthcare activities
Digital support for the healthcare system is a valid ally for speeding up and making doctors’ and patients’ activities more efficient.
The challenge
A healthcare institution selected Almawave technology to enhance its Hospital Information System (HIS) with advanced speech recognition capabilities. This enables hands-free reporting activities, prescription preparation, medication availability checks at department warehouses, and order placement.
The solution
By integrating proprietary automatic speech recognition technological components with the hospital’s electronic medical records and management systems, our team of experts managed the administration of pharmacological prescriptions automatically, receiving information about the effective availability of the products and requesting any new supplies.
The result
Digitizing the entire process management ensures efficient access to information within the healthcare facility, improving document quality and standardizing data flow for supplies. This results in significant efficiency gains, reducing report preparation time and pharmaceutical consumption, and optimizing human and material resource management.