AI Virtual Assistant for mobility - Almawave
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Virtual Assistant

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A virtual assistant that understands your needs

The virtual assistant responds to users’ requests in natural language (text and/or voice) to effectively meet their needs through the engagement of systems and searches of open data on smart mobility.

Reduced response times

Improved citizen services

Increased number of supported users

Uniform, responsible, and widespread communication

Answers contextualized in natural language

Speed in processing requests

Solution insights

Our solution is designed to simplify and streamline your way of working while making your business more efficient and productive.

How it works

Highlights

Our ready-to-use Virtual Assistants

Use case

How it works

The Virtual Assistant that makes the difference

Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.

Highlights

Humanized dialogue

A combination of traditional and generative AI to answer even generic questions.

Relevant answers

Indexing and summarizing documents based on the most relevant answers.

Intuitive interfaces

Supporting users if they are not satisfied with the information received.

Effective communication

Development of simplified answers to optimize comprehension.

Performance monitoring

The assistant can be accompanied by dashboards with analytics and KPIs measuring his efficiency.

Our ready-to-use Virtual Assistants

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Tourism

Virtual Assistant for Tourism

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L_Soluzioni_Municipality_AssistenteVirtualePerBandi
Municipality

Virtual Assistant for Tenders

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L_Soluzioni_Municipality_AssistenteVirtuale-PAL
Municipality

Virtual Assistant for Resolutions and Decisions

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L_Soluzioni_Healthcare_AV_supportoPaziente (1)
Healthcare

Virtual Assistant to support Patients

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L_Soluzioni_Healthcare_AV_supportoClinico
Healthcare

Virtual Assistant to support Clinicians

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L_Soluzioni_Energy&Utilities_AssistenteVirtualeE&U
Energy & Utilities

Virtual Assistant for Green Transition

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L_Soluzioni_CentralGovernement_AssistenteVirtualePAC
Central Government

Virtual Assistant for Public Administration

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L_Soluzioni_Virtual-Financial-Assistance
Finance & Banking

Virtual Assistant for Financial Services

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L_Soluzioni_Transportation_AVperlaMobilità
Infrastructure & Transportation

Virtual Assistant for Mobility

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Use case

Travel with AI

The ability to analyze and collect data allows users to monitor arrivals, report incidents, and reserve services, all in an intuitive manner.

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The challenge

A local public transit operator chose Almawave technology to offer users a simple and intuitive tool to stay informed about bus arrival times, report faults, and reserve any appointments.

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The solution

Our team of experts provided a conversational assistant activated through a web app and via voice to provide information, send notifications, and make reservations in a natural way consistent with the user’s geolocation coordinates.

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The result

The solution provides the transportation company and customers with 24/7 service that can be queried conversationally. It is an effective tool for improving customer satisfaction and allowing the company to streamline the volume of requests handled directly by call centre operators.

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Towards the new era of mobility

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.

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Do you want to make a difference in your business? With our expertise, we will achieve great results together.