AI Virtual Assistant for Calls - Almawave
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Virtual Assistant for Tenders


Virtual Assistant for tenders

This solution simplifies access to and use of services through municipal portals. The virtual assistant can be easily integrated with the most widespread platforms and systems already adopted by your organization and can be customized through your territorial datasets.

Reduced response times

Improved citizen services

Increased number of supported users

Uniform, responsible, and widespread communication

Answers contextualized in natural language

Increased sales

Solution insights

Our solution is designed to simplify and streamline your way of working while making your business more efficient and productive.

How it works


Our ready-to-use virtual assistants

Use case

How it works

The Virtual Assistant that makes the difference

Our Virtual Assistant integrates easily with your existing phone platforms and systems, enabling 24/7 multi-channel interactions and multilingual support. Through combined traditional and generative AI, it exhaustively answers questions in natural language, fully managing the dialogue.


Humanized dialogue

Combination of traditional and generative AI approach to answer even generic questions.

Relevant answers

Indexing and summarizing documents based on the most relevant answers.

Intuitive interfaces

Supporting users if they are not satisfied with the information received.

Effective communication

Development of simplified answers to optimize comprehension.

Performance monitoring

The assistant can be accompanied by dashboards with analytics and KPIs that measure his efficiency.

Our ready-to-use Virtual Assistants


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Telco & Media

Virtual Assistant for Telco & Media

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Energy & Utilities

Virtual Assistant for Green Transition

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Finance & Banking

Virtual Assistant for Financial Services

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Virtual Assistant to support Patients

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Central Government

Virtual Assistant for Public Administration

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Virtual Assistant for Resolutions and Decisions

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Virtual Assistant  to support Clinicians

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Infrastructure & Transportation

Virtual Assistant for Mobility

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Use case

Informed, satisfied citizens with AI

Our solution offers simplified and intuitive access to the main services available through municipal portals.


The challenge

An Italian municipality chose Almawave technology to expand access to tender opportunities opened by the city authorities without time or channel constraints and in an easily searchable manner.

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The Solution

Our team of experts used artificial intelligence algorithms to allow the entire corpus of city tenders to be queried, providing users with clear, timely information and answers in a simple and natural way.

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The result

The municipality and its citizens have 24/7 service that can potentially be reached from multiple channels, in multiple languages and searched in conversational form.

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Towards a smarter municipality

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience


Do you want to make a difference in your business? With our expertise, we will achieve great results together.