Virtual Assistant for personalized support
The solution is capable of answering users’ questions by both text and voice. With access to document systems and integration of GenAI tools, it offers an interactive dialogue that allows users to obtain information and clarification on generic or personal topics related to their practices.
Automatically generated responses and referral to operators in the most complex cases
Consistent responses through immediate access to past practices
Simplified design with "no code" interfaces and performance analytics
Use case
Autonomous updating of personal data
View and clarify on payments made
Request information on available installment options
Automatic entry of self-reading meters
Assistance in filing complaints about bills
Proposals for changes in rate plans
Our ready-to-use Virtual Assistants
Finance & Banking
Virtual Assistant for financial services
Healthcare
Virtual Assistant to support patiens
Telco & Media
Virtual Assistant for telco & media
Tourism
Virtual Assistant for tourism
Healthcare
Virtual Assistant to support clinicians
Infrastructure & Transportation
Virtual Assistant for mobility
Municipality
Virtual Assistant for Local Public Administration
Central Government
Virtual Assistant for Public Administration
