Virtual Assistant for personalized support
The solution is capable of answering users’ questions by both text and voice. With access to document systems and integration of GenAI tools, it offers an interactive dialogue that allows users to obtain information and clarification on generic or personal mobility-related topics.
Automatically generated responses and referral to operators in the most complex cases
Consistent responses through immediate access to past practices
Simplified design with "no code" interfaces and performance analytics
Use case
Infomobility totems
Paperwork and ticket management
Scheduled arrival at the stop
Traffic information
Local events and points of interest
Fault reporting
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