Virtual Assistant for Citizens
The solution is capable of answering users’ questions by both text and voice. With access to document systems and integration of GenAI tools, it offers an interactive dialogue that allows users to obtain information and clarification on generic or personal topics related to their practices.
Automatically generated responses and referral to operators in the most complex cases
Consistent responses through immediate access to past practices
Simplified design with "no code" interfaces and performance analytics
Use case
Support in consulting resolutions, determinations and notices
Assistance in completing tax returns, SUAP forms, etc.
Inquiries about public services and programs organized by the Authority
Our ready-to-use Virtual Assistants
Healthcare
Virtual Assistant to support patients
Energy & Utilities
Virtual Assistant for energy & utilities
Tourism
Virtual Assistant for tourism
Healthcare
Virtual Assistant to support clinicians
Telco & Media
Virtual Assistant for telco & media
Infrastructure & Transportation
Virtual Assistant for mobility
Central Government
Virtual Assistant for Public Administration
Finance & Banking
Virtual Assistant for financial services
