Conversational agent for personalized support
The solution can respond to user queries through both text and voice. By connecting to document systems and integrating GenAI tools, it enables interactive dialogues that provide users with information and clarification on both general and personal matters related to their cases.
Automatically generated responses and referral to operators in the most complex cases
Consistent responses through immediate access to past practices
Simplified design with "no code" interfaces and performance analytics
Use case
Support for identifying any unclaimed rights to benefits and services
Assistance in completing tax and contribution declarations
Answers to queries on services and activities, such as assistance to citizens abroad or requirements for national bonuses
Our ready-to-use Virtual Assistants
Finance & Banking
Virtual Assistant for Financial Services
Healthcare
Virtual Assistant to support Patients
Telco & Media
Virtual Assistant for Telco & Media
Tourism
Virtual Assistant for Tourism
Healthcare
Virtual Assistant to support Physicians
Infrastructure & Transportation
Virtual Assistant for Mobility
Municipality
Virtual Assistant for Citizens
Energy & Utilities
Virtual Assistant for Green Transition
