Analysis and optimization of the quality of services offered in the area
The solution collects geolocated data and information from online sources in real time to assess the perception of an organization’s work and satisfaction with the services offered in the area.
Through accurate analysis and proprietary indicators, it is possible to identify the most discussed issues, the weaknesses to be addressed, and the sentiment on topics such as livability, sustainability, and safety.
Integration of geolocated data, web and social sources, media, and market trends
Consolidated proprietary KPIs, also for specific themes
Detailed analysis with data that can be aggregated by administrative or geographic area
Use case
Analysis of the quality of services related to major events or infrastructure
Assessments of perceived safety, appreciation of services offered, reputation of an organization
Interactive mapping of points of interest throughout the country
Benchmarking with national and international initiatives to adapt supply to demand
