Digital Monitoring for public administration - Almawave
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Digital Monitoring

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Valuable online opinions

This solution gathers real-time content and reviews from over 130 online sources and analyzes the actual perception regarding the organization’s areas of interest. It helps identify trending topics related to initiatives, the most discussed issues, areas for improvement, and overall sentiment.
It is easy to configure and is already integrated into the Almaviva portals.

An instant snapshot of what is happening online

Sentiment and opinions constantly monitored

Real-time collection of conversations

Monthly processing of results

Defined classification of topics

Real-time monitoring of the progress of an event

Solution insights

Our solution is designed to simplify and optimize the way you work by boosting the efficiency and productivity of your business.

How it works

Highlights

Ready-to-use Digital Monitoring

Use case

How it works

Echoing events in real time

This solution gathers content from various digital and social channels to understand the needs, opinions, and sentiments of individuals discussing a particular topic related to an event. Advanced AI algorithms are used to monitor the acquired data, promptly recognize new or critical situations, and analyze the contents of interest by evaluating the popularity of a topic. In addition, our proprietary deep learning algorithm automatically calculates the sentiment associated with user-posted content, ensuring the highest quality output.

Highlights

Proprietary algorithms

Advanced algorithms to calculate “sentiment” on different topics, ensuring the highest data quality.

Customizable dashboards

Detailed information framework according to the different needs of recipients.

Creation of Alerts

Immediate alerts in the event of critical content and timely intervention.

Multiple channels

Constant monitoring of all major web and social platforms.

Dedicated reporting

Regular reports with analysis of popularity, topics covered, opinions, etc.

Ready-to-use digital monitoring

Tourism

Digital Monitoring

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Healthcare

Digital Monitoring

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Infrastructure & Transportation

Digital Monitoring

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Use case

Listen to what is not said

AI detects hidden emotions in online content for a complete view of the public’s mood.

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The challenge

A government agency turned to Almawave to analyze online perceptions of its activities and opinions of its services.

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The solution

Our team of experts provided business intelligence tools and innovative technologies to analyze brand reputation, monitor a range of online content, and provide immediate overviews in real time.

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The result

The Digital Monitoring solution can define and create customized reporting based on the organization’s needs in terms of relevant sources. The client will have the option to choose how they want to view the data.

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Towards a more accessible Public Administration

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.

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Do you want to make a difference in your business? With our expertise, we will achieve great results together.