Almawave speaks at ABILab's "Digital Banking and Contact Center."
4 July 2022
What are the trends in digital banking? How are banks’ offering strategies changing? Where are we with respect to digital onboarding? On July 6 and 7, the results of a year of research by ABILab’s Digital Banking and Contact Center Banking Observatories will be presented.
A leader in Artificial Intelligence and natural language analysis, Almawave is participating in the event to illustrate the potential of technology in the digital evolution of customer service, a pillar of the bank-customer relationship in a context of increasing remote relationship. “Customer service technologies – convergence of use cases in different geographies,” the title of Almawave CTO Raniero Romagnoli’s talk at the July 7 workshop.
