Almawave included in the Gartner® report 'Competitive Landscape: Conversational AI Platform Providers | Almawave
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12 December 2022

Almawave included in the Gartner® report 'Competitive Landscape: Conversational AI Platform Providers

Almawave was included in the Gartner report “Competitive Landscape: Conversational AI Platform Providers” by Arup Roy, released Oct. 31, 2022, among providers with revenues between $15 and $50 million.
Gartner conducted the research through a questionnaire. More than 50 prominent conversational AI platform providers were surveyed in the report, 37 of whom responded to the survey. “More than two-thirds of them are looking for a ‘differentiation leadership strategy,’ which involves a focus on product differentiation and market segments … About a third remaining are looking for a ‘differentiation focus strategy,’ which is similar to differentiation leadership, except that a differentiation focus strategy involves targeting a specific market segment with specific needs and demands.”
Garner analysts analyzed the AIWave platform, recently launched by Almawave.
Almawave’s value proposition is based on composite AI, which integrates voice & test natural language-based multichannel understanding. The performance of the Almawave solution is ensured by pre-trained models specific to vertical markets, human-in-the-loop dialogue management, NLP-based transcription, and text analytics products that complete the conversational AI ecosystem, along with a proprietary design & delivery framework, supported by professional service. The delivery model of the Almawave solution is flexible and hybrid (Cloud or on-premises development and service, or Cloud development and on-premises service).
The full report “Competitive Landscape: Conversational AI Platform Providers” is available to Gartner Portal subscribers only.
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