Valuable online opinions
This solution collects a variety of content and reviews from over 130 online sources in real time, analyzing the true perception of a tourism company or area of interest. It provides insights into how people discuss your events and offers, highlighting the most discussed topics, areas for improvement, and sentiment towards your competitors.
A snapshot of what's happening online
Sentiments and opinions constantly monitored
Real-time collection of conversations
Monthly processing of results
Defined classification of topics
Real-time monitoring of the progress of an event
How it works
The echo of events in real time
This solution gathers content from various digital and social channels to understand the needs, opinions, and sentiments of individuals discussing a particular topic related to an event. Advanced AI algorithms are used to monitor the acquired data, promptly recognize new or critical situations, and analyze the contents of interest by evaluating the popularity of a topic. In addition, our proprietary deep learning algorithm automatically calculates the sentiment associated with user-posted content, ensuring the highest quality output.
Highlights
Proprietary algorithms
Development of algorithms in collaboration with accredited research institutions, capable of automatically calculating “sentiment” on the various topics and ensuring the highest data quality.
Customizable dashboards
Detailed framework of information based on the different needs of the recipients.
Creation of alerts
Immediate alerts in case of critical content and timely intervention.
Multi-channel
Constant monitoring of all major web and social platforms.
Dedicated reporting
Periodic reports with analysis of popularity, topics covered, opinions, etc.
Digital Monitoring ready-to-use
Infrastructure & Transportation
Digital Monitoring
Healthcare
Digital Monitoring
Central Government
Digital Monitoring
Use case
Every moment counts
Events, emotions, data. AI is a powerful tool for tracking audience responses in real time, capturing the value of experiences.
The challenge
An important tourism company chose Almawave technology to measure the popularity and appreciation of major events, even as they are taking place.
The solution
Our team of experts utilized data and tools to monitor in real-time the primary social media and web sources where the ongoing event is being mentioned.
The result
The solution is therefore able to generate both overall and detailed reports on specific aspects of the offers (art and culture, accommodation, catering, …).
