Information Discovery for CRM - Almawave
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Information Discovery

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Intelligent searches in digital archives

This solution is used to manage the information assets of your company, through quick access to and navigation of the open data and big data contents from a single indexing platform. With the conversational logic underlying the query, this solution simplifies textual/semantic searches and offers the most useful and timely documentation on the specific case.

Simple, multilingual searches in natural language

Usability of content in the knowledge base

Reduction of training and onboarding costs and times

Enhancement of company assets

Accuracy and quality of the search response

A single hub for information access

Solution insights

Our solution is designed to simplify and streamline the way you work while making your business more efficient and productive.

How it works

Highlights

Our ready-to-use Information Discovery

Use case

How it works

The knowledge management engine

This solution is used to manage the information assets of your company, through quick access to and navigation of the open data and big data contents from a single indexing platform. With the conversational logic underlying the query, this solution simplifies textual/semantic searches and offers the most useful and timely documentation on the specific case.

Highlights

Structured data

Semantic indexing tools for effective categorization.

Direct access

The corporate knowledge base can be queried precisely using simplified natural language.

Clear templates

Simplified content editing and editorial management.

Advanced reporting

A clear, defined overview of data and information on a system dashboard.

Precise feedback

Feedback analysis for accurate results through interaction between operators.

Our ready-to-use Information Discovery

Tourism

Information Discovery

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Central Government

Information Discovery

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Infrastructure & Transportation

Information Discovery

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Use Case

From data to creation

From multiple sources to inspiration. Combining data and information from different sources leads to innovative content enhancement.

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The challenge

A major telecommunications operator expressed the need for a single tool to collect, integrate, and categorize data from multiple sources so it could be searched quickly and used for editorial content.

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The solution

Through a unique combination of proprietary search engines and content management systems (CMS), a solution was developed to ensure both high accuracy in querying the knowledge base and easy creation and updating of content through structures and templates, workflows, and graphic editors.

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The result

The company’s wealth of information is made more easily accessible to the various business areas and application contexts, and more readily available for enrichment and processing, aiming at interaction between different agents through feedback and collaboration.

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Towards the networks of tomorrow

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.

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Do you want to make a difference in your business and contribute to the success of your company? With our expertise, we will achieve great results together.