Digital Monitoring for the transport sector - Almawave
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Digital Monitoring


Valuable online opinions

This solution collects a range of content, reports, and reviews published in over 130 online sources in real time and analyzes the actual perception of your hub of interest (stations, ports, airports, etc.). It helps you understand how people talk about your products and services, along with the most discussed topics, weak points that need improvement, and sentiment towards your competitors. It is easy to configure and is already integrated into the AlmavivA portals.

A snapshot of what's happening online

Sentiments and opinions constantly monitored

Real-time collection of conversations

Monthly processing of results

Defined classification of topics

Real-time monitoring of the progress of an event

Solution insights

Our solution is designed to simplify and streamline your way of working while making your business more efficient and productive.

How it works


Ready-to-use digital monitoring

Use case

How it works

The echo of events in real time

This solution gathers content from various digital and social channels to understand the needs, opinions, and sentiments of individuals discussing a particular topic related to an event. Advanced AI algorithms are used to monitor the acquired data, promptly recognize new or critical situations, and analyze the contents of interest by evaluating the popularity of a topic. In addition, our proprietary deep learning algorithm automatically calculates the sentiment associated with user-posted content, ensuring the highest quality output.


Proprietary algorithms

AI algorithms to calculate “sentiment” on the various topics, ensuring the highest data quality.

Customizable dashboards

A detailed information framework according to the different needs of recipients.

Creation of alerts

Immediate alerts in the event of critical content and timely intervention.


Constant monitoring of all major web and social platforms.

Dedicated reporting

Regular reports with analysis of popularity, topics, opinions, etc.

Ready-to-use digital monitoring


Digital Monitoring

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Digital Monitoring

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Central Government

Digital Monitoring

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Use case

An emotion-driven journey

A direct connection with customers, step by step, to inspect sentiment in real time and turn every journey into an exceptional experience.


The challenge

A public transportation company chose Almawave technology to analyze customer sentiment in real time at various stages of the trip in order to offer travel increasingly in line with the public’s expectations.

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The solution

Our team of experts exploited social media and web big data to capture and analyze feedback and evaluations about their brand and those of others, even in multiple languages.

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The result

The solution generates instant snapshots of everything related to brands and categories of interest, feeding into dozens of dashboards and their respective indicators to enable more accurate decision-making in line with users’ needs.

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Towards the new era of mobility

Discover the power of simplicity. Take advantage of our AI solutions for your business, accelerating innovation and improving the user experience.


Do you want to make a difference in your business? With our expertise, we will achieve great results together.