Channel Management for the tourism sector - Almawave
x icon pop up DISCOVER MORE

Search the site

Didn't find what you were looking for?

Channel Management

ASK FOR INFORMATION arrow right

Integrated customer care

This solution consists of a single front end for integrated multi-channel customer care for the tourism Entity. It includes a phone bar and unique customer view for full call control, semantic classification of the contact with possible searching integrated in the knowledge base, and a custom shortcut to the information with dedicated icons and personalized answers.

Improved customer satisfaction

Increased operational efficiency

Proactive problem solving for managing individual cases

Channel Hub Management

Manage cross-channel customer interactions and gain valuable insights from mixed sources with AI.

LEARN ABOUT OUR SOLUTION
L_Industry_Tourism_ChannelHubManagement

Do you want to make a difference in your business? With our expertise, we will achieve great results together.