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enhance knowledge management and operability within the enterprise world

Innovation Labs for proprietary technology innovation to deliver effective and concrete answers to new knowledge needs (multi-channel, real-time, etc.), as well as improve enterprise services.

LANGUAGE TECHNOLOGY LAB

Develops text analysis products and knowledge, based on proprietary technologies Iride, to manage and enhance multi-channel information, in its core and in different vertical application. Develops products based on IBPM models (intelligent Business ProcessManagement), semantic guided

SPEECH SOLUTIONS LAB

Engineers solutions and products, based on proprietary technology Iride and on the Speech Recognition Pervoice’s technology. to manage and enhance voice information. Develops multi-channel solutions dedicated to customer satisfaction & engagement.