Iride Claim is the solution for multi-channel management of complaints, improving Customer Satisfaction and reducing churn rate.

Companies operating in highly-complex environments can come across some difficulties when trying to identify and understand how Customer claims really impact internal functions and processes. An inadequate claim management system can lead to a negative outcome on costs and public image.

The platform offers a multi-channel real-time alert on critical issues and emerging topics, in addition to the automatic dispatching of criteria to manage process optimisation.
Do you want to discover how Iride Iride CLAIMcan be implemented by your company?
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