NATURAL LANGUAGE UNDERSTANDING
Almawave offers solutions for an integrated management of different communication channels, enabling a better dialogue between users and the Company, (Customer communication channels are frequent but with similar content) and users and systems (user technologies are often more advanced than company system ones).
NATURAL LANGUAGE INTERACTION
Across its own platforms of multi-channel contact management, process modelling and Web social engagement, Almawave designs End-to-End people-centered applications. This provides companies with new ways of Customer interaction, benefitting from efficiency and quality of offered services.
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