The new Almawave technologies solve business complexities and offer new competitive features in customer management.
Voice of the Customer
How to quickly find out Customer needs and expectations via means of multi-channel contact activities?
Sales & Marketing:
People Centered Applications
How to grasp the current threats on different communication channels and the trends of the competition?
Natural Front end
How to change the way people work and offer a better level of service by introducing more efficient processes in operations?
Quality & Rich Big Data
How to control technological change drivers (Big Data, Mobile, Social, Cloud) to make knowledge and real-time services available?
How to take advantage of discussion topics on the social network to transform new media into business opportunities?
How to capitalise on all the business know-how to enable the content for decision-making and operational processes?
Labs & CoE
Centers of excellence
via di Casal Boccone 188-190
C.F. e P.IVA 05481840964
Roma • San Francisco • Sao Paulo • Milano • Firenze • Trento • Belo Horizonte